Frequently Asked Questions
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Application / Acceptance Process
You can apply for Student Housing by filling out the online application. Please note: A $250.00 deposit is required to process all applications.
A deposit is required with all applications for Student Housing. Once you have moved in, your deposit is used as a damage deposit for your room. It is returned to you less any charges owing after you moved out. You will be required to fill out a room inspection form upon arrival to Student Housing. This form will be held on file for the duration of your stay with us. Once you have moved out we will compare your room inspection form to the current state of your room.
Student Housing fees include hydro, and internet services. Each room is equipped with a telephone, fridge, single bed (double for shared/family units), microwave (shared/family units), dresser, desk, and chair. There are also outdoor BBQ patios and game rooms (pool table) available for students to use as well as laundry facilities.
Applications are accepted on a “first-come, first-served” basis dependent upon availability. Only applications with completed forms and payment will be processed. You will be notified after we process your application and an acceptance email will be sent to you.
If you are unable to meet the payment options set out in your acceptance package please contact one of the Student Housing Managers to set up a Payment Plan.
It is strongly recommended that these contacts are the parents or legal guardians of the student. As the Primary or Secondary Contact you will serve as an emergency contact and you may also be contacted if any other significant concerns or problems arise with the student. In the case where the Primary contact is unavailable, the Secondary contact will be contacted. Once the Student Housing is provided with this contact information, the Manager will notify the Primary and Secondary contacts, via the supplied e-mail, that they have been identified as Primary/Secondary Contacts for the Student. This e-mail will outline the role and responsibility of the Primary/Secondary Contact and provide the Primary/Secondary Contacts with the opportunity to opt-out of this role.
Please download and complete a Request for Special Consideration Form to provide us with more information about how we can support your success in Student Housing. Students requiring special accommodations on campus are encouraged to also contact the Disability Services office on campus.
Move-In / Move-Out
Move In dates and details will be provided once your application has been accepted and payment has been received.
If you need to move-in earlier or move-out later than the above posted date(s), please contact Student Housing directly.
Living in Student Housing
We do not give out your room number prior to your arrival. The reason for this is that changes to our room registry may occur before you arrive and we want to ensure we provide you the correct information about your room. This information will be given to you upon your arrival.
At this time NVIT Student Housing does not require or offer meal plan options.
If something breaks in your suite, you can come down to Student Housing office and fill out a maintenance requisition form. This form authorizes our maintenance staff to enter you room between the hours of 9:00 AM to 5:00 PM to repair the damages you have requested. This request may take a few days to get to so we ask you be patient. If it is an emergency we ask that you alert our staff to the situation. Please note that any damage to the suite or property that has occurred at the fault of the student will be billable.
The Student Housing front desk is open weekdays from 8am-4pm (hours vary and are posted at the office). We are available for questions, comments and/or concerns anytime. Please stop by and get to know our Staff and Housing Advisors (HA’s). HA’s are also available to assist with your needs should the front desk be closed.
NVIT Student Housing does offer Family / Shared Two Bedroom Suites. Please refer to the Rooms section of the website for more information.
Students with valid vehicle registrations are entitled to receive one (1) Parking Pass. Lost or stolen passes must be replaced at the students’ expense. Parking spaces are not guaranteed and subject to availability.
Our Student Housing offers great security from the moment you pass through the controlled access main entrance, until you slide your electronic card into your suite door. Video cameras are located in all common areas, hallways and entrances. We also have Security personnel patrolling evening and weekend hours in addition to our front desk staff during regular business hours.
All cooking devices must have automatic shutoff, be approved by CSA, and must not have an open element (for example hot plates and indoor grills are not permitted). All appliances will be checked for approval by a Student Housing staff member.
Your Housing Advisor’s (HA’s) are always organizing events that are educational as well as events that are strictly for fun. These events allow you to meet people in your new community. Check out bulletin boards located on each floor throughout the building, attend floor meetings, and let you HA know what type of activities you would like to see in Student Housing.
If you are disturbed at anytime of the day or night, before contacting the front desk, please try to talk to the student(s) who is/are causing the disturbance first. Get to know your neighbours and build a respectful community. If the disturbance continues notify the front desk and a manager or HA will help you reach an acceptable volume by speaking to the student(s). At the same time, remember to be reasonable with the level of volume you produce as well.
Termination & Cancellation
Cancellations occur prior to move-in. Withdrawals occur after move-in. Cancellations and withdrawals will not be accepted over the phone. If you decide to cancel your Student Housing application you must submit a Cancellation/Withdrawal Request Form via in-person, email, fax, or by mail.
Please refer to the full policy located here: Termination & Cancellation Policy
Other
We would be happy to have you visit Student Housing. Give us a call and set up your on-site tour of our facility.